PUBLISH WITH US
Check Out

Return and Refund Policy

  1. Thank you for shopping at The Eagle Literary  Bookroom.

    If you are not entirely satisfied with your purchase, we’re here to help.

    Returns or Replacement
    Printer glitches cannot be avoided. In rare cases, the approved metadata files are not being followed, resulting in misprinting.

    To be eligible for a return/replacement, your item must be proven defective or misprinting (for book orders). An investigation will be launched and we will only require you to take clear photos of the parts of the book that are being misprinted.

    You have 3 calendar days to request for a replacement from the date you received it. If this is approved, a replacement is eligible.

    Shipping
    We will be responsible of the shipping fee for the eligible replacement.

    Contacts Us
    If you have any questions, please contact us at support@theeagleliterary.com

Shipment Policy

  1. PRINTING:
    Once the order is received, book copies will be printed at the nearest printing facility.

    Normal printing duration is 10 business days in the US and 5 business days to all other locations.
    ***Rush service is temporarily being offered only to locations outside of the US. Charges apply.
    Orders received on weekends will be processed on the next business day.

    SHIPPING:
    Shipping fees, handling fees, and taxes are shouldered by the buyer.

    Book orders are guaranteed to be shipped on the next business day.

    Some locations are subject to various fees:
    Canada – import duties, GST (goods and services taxes), brokerage fees, customs fees, and document preparation fees.

    Australia – 10% GST charge for printing and a 10% GST charge for shipping.

    Important Shipping Information:

    US Commercial Ground
    – Delivery to most commercial addresses in the 48 contiguous states in the US takes 1 to 6 business days after the shipment date, based on the location of the Ship-To Address.
    – Shipments are trackable.
    – P.O. boxes and military addresses cannot be used as a Ship-To Address.

    Canada Ground
    – Delivery to most addresses in the 10 provinces of Canada takes 3 to 7 business days after the shipment date, based on the location of the Ship-To address.
    – Shipments are trackable.
    – P.O. boxes cannot be used as a Ship-To Address.

    International Economy
    – Delivery to most countries and territories is shipped through the destination country’s mail system.
    – Shipment times and reliability vary based on the destination country’s mail system.
    – This shipping method, in exchange for lower shipping costs, does not offer damage insurance or shipment tracking to the ultimate recipient.
    – When you select this method of international shipment, you waive all liability against The Eagle Literary or the carrier for damage or loss of the shipment.
    – Shipments are not trackable.
    – P.O. boxes cannot be used as a Ship-To Address.